Testimonials

Testimonials

“The West Chester Township Fire Department has utilized Vogelpohl Fire Equipment for many years, purchasing everything from small tools and equipment to state of the art fire apparatus.  Their professional and experienced sales and maintenance staff are very knowledgeable and willing to assist.  We enjoy their reliable product lines and appreciate their efforts to facilitate and maintain excellent customer service.”  
 
Fire Chief Rick L. Prinz 
West Chester Fire / Rescue              
 
 
“Vogelpohl Fire Equipment has handled all the warranty and service work on our E-ONE pumper and tanker.  Jarret Holman has always been professional and courteous to myself and other members of our department.  He has had patience when myself or others have questions that have nothing to do with why he’s even there.  He has always fixed our problem as quick as he possibly could, it makes it a lot easier to have our work done when you know that he will do the best job he can and he actually knows what he’s doing.”
 
Captain Robert Rose
Goshen Township Fire & EMS (Ohio)

 

“We have been ordering supplies and dealing with Vogelpohl Fire Equipment now for about 20 years. They are always there to assist in questions and their opinion on products for our fire department. Excellent service, products, and overall, an excellent company!”

Deputy Chief David Runnells
Madison Twp. Fire & EMS

 

“Our department has been doing business with Vogelpohl Fire Equipment for over 30 years. Their staff provide excellent service, they are professional, prompt and are technically proficient!”

Chief Steve Miller
Ross Township Fire Department

 

“Vogelpohl Fire Equipment has provided us with exceptional products, an experienced knowledgeable sales team, and a reliable well equipped service department.”

Fire Chief Rick L. Prinz
West Chester Fire / Rescue

 

“Madeira and Indian Hill Fire Department (MIHFD) has been doing business with Vogelpohl Fire Equipment for more than two (2) decades. At first, MIHFD was purchasing equipment and repair parts. Now in addition to hose and other equipment, MIHFD counts on Vogelpohl Fire Equipment for SCBA’s, along with annual testing, servicing apparatus at our station or at Vogelpohl’s service center, (including NFPA vehicle inspections), and providing Personal Protective Equipment for the firefighters. MIHFD depends on Vogelpohl Fire Equipment.”

Member of Madeira and Indian Hill Fire Department
Madeira and Indian Hill Fire Department

 

“We found the representatives of Vogelpohl Fire Equipment to be friendly and knowledgeable. Their reply to us was always prompt and precise, guided us along the way on our purchase of our new E-One HP 78 Aerial Ladder. The staff at Vogelpohl Fire Equipment was not pushy at all, their suggestions were always welcome and helpful. We would highly recommend George Wiggins or Kevin Kleman for any equipment or apparatus needs.”

Fire Chief Kyle L. Brown
Camp Taylor Fire District

 

“Vogelpohl Fire Equipment has provided the Fort Thomas Fire Department with extraordinary customer service for the fifteen years I have been Chief. They continually provide knowledgeable and professional customer service whenever called upon. Vogelpohl Fire Equipment has always fulfilled our fire department needs. Furthermore, it has always been a pleasure working with Vogelpohl Fire Equipment through my forty-four years in the fire service. Bill started a quality organization which continues to thrive today.”

Fire Chief Mark Bailey
Fort Thomas Fire Department

 

“We have worked with Gary Theurer and Vogelpohl for many years and always have had great service, from buying apparatus to just a pair of gloves. They always take care of our needs. Terrific people and service!”

Assistant Fire Chief Tommy Burns
Sunman Fire Department

 

“Vogelpohl Fire Equipment…thank you for the quality of service provided by your company. I sincerely appreciate your efficient, gracious customer service and the level of detail and accountability you have demonstrated throughout our years of commitment together.”

Chief of Department John Stager
Taylor Mill Fire & EMS

 

“St. Clair Twp. Fire Department receives excellent service from Vogelpohl Fire Equipment and our sales representative Gary Theurer. Gary is very responsive to all requests made and can typically have us an answer to any questions or pricing within hours of the request.”

Fire Chief Larry Anglin
St. Clair Twp. Fire/Rescue

 

“The sales and service staff at Vogelpohl Fire Equipment has always been very prompt and helpful to meet the needs of our department. From spanner wrenches to the specification and purchase of fire apparatus, our expectations have always been exceeded.”

Assistant Fire Chief Greg Nordmeyer
Independence Fire District

 

“Vogelpohl Fire Equipment has served Colerain Township Department of Fire & EMS for more than 25 years, and we’ve been consistently pleased with their products and services while experiencing nothing short of tremendous customer support.”

Chief of Department F.W. Cook
Colerain Township Department of Fire and Emergency Medical Services

 

“We have been working on equipping a new engine and as a part of that, we were making changes back to National Standard Thread. Gary has worked with my staff to review all of our fitting changes and spent time going through each truck, to make sure we get it right!”

Chief Timothy Thomas
Fairfield Township Fire Department

 

“I have been doing business with Gary Theurer at Vogelpohl Fire Equipment for over two (2) decades now. Gary’s personal service and attention to our needs is unsurpassed. It’s always a pleasure to talk with Gary.”

Chief Bill Craig
Sunman Fire Department

 

“Kyle, I would just like to say ”thank you” for all you do for Florence Fire/EMS. You are always quick to respond to our needs and ensure that our needs are met. It is refreshing to have a sales person that truly care’s about their customers.”

Assistant Fire Chief John Black
Florence Fire/EMS

 

“Vogelpohl Fire Equipment has provided the Wheatcroft Fire Department with the best customer service during the 3 years I have been Fire Chief. They provide professional, prompt and knowledgeable customer service. Our sales Rep. Jason Eli is just a phone call away when we need equipment or information on a product. Vogelpohl Fire Equipment is our first call for all of our fire equipment needs!”

Fire Chief Kerry DeHaven
Wheatcroft Fire Department

 

“Almost two decades ago my station, Park City Volunteer Fire Department, purchased Holmatro Rescue Tools as part of our equipment, including a jaws of life, spreader, cutter, ram, and airbags. With almost twenty years of use across sixteen miles of interstate and parkway, our Holmatro tools have never let us down and remain in great working order. Vogelpohl’s annual servicing and knowledgeable advice has ensured the quality and longevity of our tools so that they have never failed in important situations.”

Fire Chief Ronnie Stinson
Park City Volunteer Fire Department

 

“Our salesman Gary Theurer is the best and easiest to get hold of. Gary always answers emails and voicemails in a very timely matter. Gary will always get the answers or quotes back to you usually within the same day. I highly recommend him and Vogelpohl Fire Equipment.”

Fire Chief Paul Scherer
Wayne Township Fire Department (Warren County, Ohio)

 

“Vogelpohl Fire Equipment is always my first choice for parts. Jon does an outstanding job getting the right part the first time, on time!”

Mechanic Kenny Kunkel
Fleet Maintenance Department Kenton County Airport Board

 

“The City of Middletown has done business with Vogelpohl Fire Equipment for many years, and during that time sales staff have been exceptional to deal with. Recently we were awarded a AFG grant to replace our SCBA’s and Gary Theurer and the rest of the team from Vogelpohl Fire Equipment helped make the process easy to manage. Middletown Fire highly recommends Vogelpohl Fire Equipment.”

Fire Chief Paul Lolli
City of Middletown Fire Department

 

“The service we receive from Vogelpohl Fire Equipment, specifically Gary Theurer, has exceeded our expectations. With the recent purchase of two (2) new pieces of apparatus, and replacement of our SCBA’s with the new MSA G1’s, Vogelpohl Fire Equipment continues to provide exemplary service when they are called upon.”

Fire Chief Rob Hursong
Harrison Fire Department

 

“The Milford Twp FD has purchased many item’s from Vogelpohl Fire Equipment and we have had great service on our equipment and detrimental to our need’s.”

Chief Hansel
Milford Twp Fire Department

 

“We have utilized Vogelpohl Fire Equipment for the last 30 years both in purchasing and maintenance of our equipment. Vogelpohl Fire Equipment has sustained that “family operated” business feel and remains rapidly responsive to our needs. They make your operational needs their focus, which is not particularly common in corporate America these days.”

Fire Chief John P. Centers
City of Monroe Fire Department

"Vogelpohl Fire Equipment has provided the Newport Fire/EMS Department with top notch customer service for several years. They provide professional, prompt and knowledgeable customer service. Vogelpohl Fire Equipment is our first call for all of our fire equipment needs!"

Chief Gary Auffart
Newport Fire/EMS Department

"We have dealt with Vogelpohl Fire Equipment extensively and they continue to earn our business. Vogelpohl Fire Equipment has always submitted very competitive pricing on excellent equipment. More importantly, they don't disappear after the sale. They continue to be very responsive with vendor training, warranty service, and other support after the sale. We also utilize their service department for fleet maintenance. Their crew take excellent care of our equipment and have even made themselves available to teach our firefighters how to perform effective preventative maintenance checks. I highly recommend Vogelpohl Fire Equipment."

Assistant Chief Eric J. Seibel
Point Pleasant Fire Protection District

"The Erlanger Fire/EMS department has enjoyed the business and personal relationship with Vogelpohl Fire Equipment for almost twenty years. Vogelpohl Fire Equipment has been a long time vendor and supplier because of their exemplary service and competitive pricing. Vogelpohl fire equipment has assisted our department in proper equipment research and selection. We are very pleased with our service and very much enjoy our relationship with Vogelpohl Fire Equipment.”

Acting Chief Todd Schulkers
Erlanger Fire/EMS Department

“Vogelpohl Fire Equipment has been our one stop shop for any of our firefighting needs. From vehicles to equipment, they are always available to give us several options to choose from. I can make one phone call and know it will be taken care of. Their customer service is top notch.”

Chief Steve Listerman
Northern Kentucky / Greater Cincinnati ARFF

“The Alexandria Kentucky Fire District has utilized Vogelpohl Fire Equipment for many years with our fire equipment/service needs. They have provided us with excellent service and are very prompt and fair with requested quotes, delivery of equipment, and our service needs. It has been a pleasure working with Vogelpohl Fire Equipment.”

Chief Jeffery H. Pohlman
Alexandria Kentucky Fire District

“Vogelpohl Fire Equipment is like an extended family to our department. They take pride in the quality of equipment and products while providing quick sales and service to our department. We have been working with them for years and will continue to do so in the future.”

Chief Dennis Halpin
City of Taylor Mill Fire/EMS Department

 

"Vogelpohl Fire Equipment's knowledge and expertise in fire equipment and service is apparent. We would like to thank them for their commitment in helping Crescent Springs-Villa Hills Fire Department maintain a safe fire and efficient fire department."

Chief Jeff Wendt
Crescent Springs - Villa Hills Fire/EMS

 

"Vogelpohl Fire Equipment is always quick to respond to the needs of the Cincinnati Fire Department."

Member of the Cincinnati Fire Department
Cincinnati Fire Department

“Vogelpohl Fire Equipment has provided dependable sales and service to our department for over 20 years. Customer satisfaction and firefighter safety are their #1 priority while offering us the latest in firefighting technology. I highly recommend them for both a sales resource as well as their preventative maintenance programs."

Battalion Chief Paul Cunningham
Anderson Township Fire & Rescue

"We just recently began working with Vogelpohl Fire Equipment. If only we had known of them before! Vogelpohl Fire Equipment's staff are excellent to work with. It doesn't matter what time of the day or night, or what type of equipment issue we have, they have found a solution every time, and ALWAYS below budget. Many times we have asked for a specific item, that maybe they haven't heard of, and within a few hours, we have a quote in our email, and it's priced better than the competitors! We intend to maintain our relationship for many, many years with the great folks at Vogelpohl Fire Equipment!"

Chief Shannon Elliott
Benton Twp VFD, Waverly, OH

"The Montgomery Fire Department has utilized Vogelpohl Fire Equipment for a variety of purchasing and maintenance. We have always experienced prompt and quality customer service. Vogelpohl Fire Equipment staff are always welcoming and accessible. Recently, we had a warranty issue that placed more than half of our SCBA’s out of service and they went above and beyond to ensure that replacement parts were received in less than 24 hours. Thanks to Vogelpohl Fire Equipment, our SCBA’s were back in service in just a few days. This is an example of the service that we consistently receive and the reason that the Montgomery Fire Department will continue to do business with Vogelpohl."

Jordan Hall - Firefighter/Paramedic
Montgomery Fire Department

"As a new Fire Chief, I chose to utilize several vendors for our firefighting equipment and service needs. It quickly became apparent that Vogelpohl Fire Equipment was the industry leader. Prompt and reliable service backed by competitive pricing sets them apart from their competition. Vogelpohl Fire Equipment has become our sole provider for all our equipment and service needs."

Chief Joe Rockey
Georgetown Fire Department

"Our fire department has been a customer of Vogelpohl Fire Equipment for a number of years. Over the past couple of years, we have been awarded a couple of FEMA Grants and Vogelpohl Fire Equipment has been very helpful with providing us with the information / quotes needed without pressuring us for the sale. I had some fire hose that we no longer needed and mentioned it to Vogelpohl in passing, and it was not a couple of days later I received a call from a chief out in eastern Ohio inquiring about the used hose I had. This is a sign of a good staff and company knowing what it's customers needs are. The service department at Vogelpohl has treated us as if we were the only customer they have. I had our main engine go down one evening after hours and they had a service manager call that evening. He stated that they had six calls the next day, but he would have someone out with 24 hours to fix our truck. Customer service is the hole key to make any company successful and I would say that Vogelpohl Fire Equipment has some of the best customer service reps in the our field of work."

Chief William A Christie
Jackson Township Fire / Rescue

"New Liberty Fire Department has been a customer of Vogelpohl Fire Equipment since 2001 and has been great to work with from all aspects beginning with preparing the specifications for our new trucks, to the design phase and finally to build and the customer service that is provided is always impressive. Vogelpohl always has our best interest at heart and that of the residents in our territory. When we have a truck out of service for any reason, your team jumps into action and comes right down to repair it. We are able to provide good service to our residents and tax payers because of your good service to our organization! Thank you again for being part of our team in New Liberty!"

Chief Greg Davis
New Liberty Fire Deptment

"We have been a customer of Vogelpohl Fire Equipment for several years, and since the beginning, we have received nothing but the highest level of service. It is refreshing to deal with a fire service equipment representative that believes in customer service. Vogelpohl Fire Equipment are truly passionate about fire service, and committed to selling only the right equipment for the job. If you are looking for the best equipment, backed by knowledgeable professionals who deliver quality service, then Vogelpohl Fire Equipment is the only vendor you need."

Chief Woody Ball
Danville Fire Department

"The customer service provided by Vogelpohl Fire Equipment is second to none. Vogelpohl Fire Equipment are always prompt, courteous, and eager to help regardless of the situation. At Vogelpohl Fire Equipment you are not just purchasing equipment and apparatus, you are purchasing a commitment of service."

Chief Craig Wright
Pierce Township Fire Department

"I want to thank you all for what you have done for our department. You have helped us acquire items we have needed and it's comforting to discuss fire department issues and the small talk about life's events. To have a company that not only has the sales knowledge, but also has fire service knowledge and an understanding of how it on this side of the desk as a Chief of a Department is very valuable to us."

Chief Bob Napier
Union Township South Lebanon Fire Department

"We continue to enjoy a good working relationship with Vogelpohl Fire Equipment. From our personal protective gear and equipment needs to our fleet maintenance, we have experienced good service at a fair price. We are very pleased with our professional relationship."

Chief Michael Morgan
Union Fire Protection District

"We have been a customer of Vogelpohl Fire Equipment for many years, and since the beginning, we have received nothing but the highest level of service. They have always responded to our needs and/or requests in a timely professional manner. Their passion for the fire service and commitment to providing only the right equipment for the job makes it a pleasure to work with them!"

Chief Paul LaFontaine
Elsmere Fire District

"I called this morning a little after 9:00 AM and reported a problem with our 611 Pumper not starting which appeared to be related to the battery or starter switch. Service sent someone to our station immediately and the issue was resolved by 11:00 AM.Tell your guys thanks for the quick response and solution."

Chief Tim Heitmeyer
Dillsboro Volunteer Fire Department