"Vogelpohl Fire Equipment has provided the Newport Fire/EMS Department with top notch customer service for several years. They provide professional, prompt and knowledgeable customer service. Vogelpohl Fire Equipment is our first call for all of our fire equipment needs!"
Chief Gary Auffart
Newport Fire/EMS Department
"We have dealt with Vogelpohl Fire Equipment extensively and they continue to earn our business. Vogelpohl Fire Equipment has always submitted very competitive pricing on excellent equipment. More importantly, they don't disappear after the sale. They continue to be very responsive with vendor training, warranty service, and other support after the sale. We also utilize their service department for fleet maintenance. Their crew take excellent care of our equipment and have even made themselves available to teach our firefighters how to perform effective preventative maintenance checks. I highly recommend Vogelpohl Fire Equipment."
Assistant Chief Eric J. Seibel
Point Pleasant Fire Protection District
"The Erlanger Fire/EMS department has enjoyed the business and personal relationship with Vogelpohl Fire Equipment for almost twenty years. Vogelpohl Fire Equipment has been a long time vendor and supplier because of their exemplary service and competitive pricing. Vogelpohl fire equipment has assisted our department in proper equipment research and selection. We are very pleased with our service and very much enjoy our relationship with Vogelpohl Fire Equipment.”
Acting Chief Todd Schulkers
Erlanger Fire/EMS Department
“Vogelpohl Fire Equipment has been our one stop shop for any of our firefighting needs. From vehicles to equipment, they are always available to give us several options to choose from. I can make one phone call and know it will be taken care of. Their customer service is top notch.”
Chief Steve Listerman
Northern Kentucky / Greater Cincinnati ARFF
“The Alexandria Kentucky Fire District has utilized Vogelpohl Fire Equipment for many years with our fire equipment/service needs. They have provided us with excellent service and are very prompt and fair with requested quotes, delivery of equipment, and our service needs. It has been a pleasure working with Vogelpohl Fire Equipment.”
Chief Jeffery H. Pohlman
Alexandria Kentucky Fire District
“Vogelpohl Fire Equipment is like an extended family to our department. They take pride in the quality of equipment and products while providing quick sales and service to our department. We have been working with them for years and will continue to do so in the future.”
Chief Dennis Halpin
City of Taylor Mill Fire/EMS Department
"Vogelpohl Fire Equipment's knowledge and expertise in fire equipment and service is apparent. We would like to thank them for their commitment in helping Crescent Springs-Villa Hills Fire Department maintain a safe fire and efficient fire department."
Chief Jeff Wendt
Crescent Springs - Villa Hills Fire/EMS
"Vogelpohl Fire Equipment is always quick to respond to the needs of the Cincinnati Fire Department."
Member of the Cincinnati Fire Department
Cincinnati Fire Department
“Vogelpohl Fire Equipment has provided dependable sales and service to our department for over 20 years. Customer satisfaction and firefighter safety are their #1 priority while offering us the latest in firefighting technology. I highly recommend them for both a sales resource as well as their preventative maintenance programs."
Battalion Chief Paul Cunningham
Anderson Township Fire & Rescue
"We just recently began working with Vogelpohl Fire Equipment. If only we had known of them before! Vogelpohl Fire Equipment's staff are excellent to work with. It doesn't matter what time of the day or night, or what type of equipment issue we have, they have found a solution every time, and ALWAYS below budget. Many times we have asked for a specific item, that maybe they haven't heard of, and within a few hours, we have a quote in our email, and it's priced better than the competitors! We intend to maintain our relationship for many, many years with the great folks at Vogelpohl Fire Equipment!"
Chief Shannon Elliott
Benton Twp VFD, Waverly, OH
"The Montgomery Fire Department has utilized Vogelpohl Fire Equipment for a variety of purchasing and maintenance. We have always experienced prompt and quality customer service. Vogelpohl Fire Equipment staff are always welcoming and accessible. Recently, we had a warranty issue that placed more than half of our SCBA’s out of service and they went above and beyond to ensure that replacement parts were received in less than 24 hours. Thanks to Vogelpohl Fire Equipment, our SCBA’s were back in service in just a few days. This is an example of the service that we consistently receive and the reason that the Montgomery Fire Department will continue to do business with Vogelpohl."
Jordan Hall - Firefighter/Paramedic
Montgomery Fire Department
"As a new Fire Chief, I chose to utilize several vendors for our firefighting equipment and service needs. It quickly became apparent that Vogelpohl Fire Equipment was the industry leader. Prompt and reliable service backed by competitive pricing sets them apart from their competition. Vogelpohl Fire Equipment has become our sole provider for all our equipment and service needs."
Chief Joe Rockey
Georgetown Fire Department
"Our fire department has been a customer of Vogelpohl Fire Equipment for a number of years. Over the past couple of years, we have been awarded a couple of FEMA Grants and Vogelpohl Fire Equipment has been very helpful with providing us with the information / quotes needed without pressuring us for the sale. I had some fire hose that we no longer needed and mentioned it to Vogelpohl in passing, and it was not a couple of days later I received a call from a chief out in eastern Ohio inquiring about the used hose I had. This is a sign of a good staff and company knowing what it's customers needs are. The service department at Vogelpohl has treated us as if we were the only customer they have. I had our main engine go down one evening after hours and they had a service manager call that evening. He stated that they had six calls the next day, but he would have someone out with 24 hours to fix our truck. Customer service is the hole key to make any company successful and I would say that Vogelpohl Fire Equipment has some of the best customer service reps in the our field of work."
Chief William A Christie
Jackson Township Fire / Rescue
"New Liberty Fire Department has been a customer of Vogelpohl Fire Equipment since 2001 and has been great to work with from all aspects beginning with preparing the specifications for our new trucks, to the design phase and finally to build and the customer service that is provided is always impressive. Vogelpohl always has our best interest at heart and that of the residents in our territory. When we have a truck out of service for any reason, your team jumps into action and comes right down to repair it. We are able to provide good service to our residents and tax payers because of your good service to our organization! Thank you again for being part of our team in New Liberty!"
Chief Greg Davis
New Liberty Fire Deptment
"We have been a customer of Vogelpohl Fire Equipment for several years, and since the beginning, we have received nothing but the highest level of service. It is refreshing to deal with a fire service equipment representative that believes in customer service. Vogelpohl Fire Equipment are truly passionate about fire service, and committed to selling only the right equipment for the job. If you are looking for the best equipment, backed by knowledgeable professionals who deliver quality service, then Vogelpohl Fire Equipment is the only vendor you need."
Chief Woody Ball
Danville Fire Department
"The customer service provided by Vogelpohl Fire Equipment is second to none. Vogelpohl Fire Equipment are always prompt, courteous, and eager to help regardless of the situation. At Vogelpohl Fire Equipment you are not just purchasing equipment and apparatus, you are purchasing a commitment of service."
Chief Craig Wright
Pierce Township Fire Department
"I want to thank you all for what you have done for our department. You have helped us acquire items we have needed and it's comforting to discuss fire department issues and the small talk about life's events. To have a company that not only has the sales knowledge, but also has fire service knowledge and an understanding of how it on this side of the desk as a Chief of a Department is very valuable to us."
Chief Bob Napier
Union Township South Lebanon Fire Department
"We continue to enjoy a good working relationship with Vogelpohl Fire Equipment. From our personal protective gear and equipment needs to our fleet maintenance, we have experienced good service at a fair price. We are very pleased with our professional relationship."
Chief Michael Morgan
Union Fire Protection District
"We have been a customer of Vogelpohl Fire Equipment for many years, and since the beginning, we have received nothing but the highest level of service. They have always responded to our needs and/or requests in a timely professional manner. Their passion for the fire service and commitment to providing only the right equipment for the job makes it a pleasure to work with them!"
Chief Paul LaFontaine
Elsmere Fire District
"I called this morning a little after 9:00 AM and reported a problem with our 611 Pumper not starting which appeared to be related to the battery or starter switch. Service sent someone to our station immediately and the issue was resolved by 11:00 AM.Tell your guys thanks for the quick response and solution."
Chief Tim Heitmeyer
Dillsboro Volunteer Fire Department
